Privacy Policy

1. Introduction

SignalSniper Pro ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signal platform, website, and related services (collectively, the "Service"). By accessing or using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our Service, we may collect the following personal information:

• Full name (first and last name)
• Email address
• Phone number (for verification purposes)
• Profile picture (if provided through authentication provider)
• Account credentials and authentication tokens
• Subscription and payment information (processed securely through Stripe)

2.2 Usage Information

We automatically collect certain information about your use of the Service, including:

• Login and logout timestamps
• Session duration and activity patterns
• Pages and features accessed
• Trading signals viewed and actions taken
• Device type, browser type, and operating system
• IP address and approximate geographic location
• Referral URLs and browsing patterns

2.3 Trading Information

When you use our trading features, we may collect:

• Demo trading history and performance data
• Trading preferences and settings
• Bot configuration parameters
• Connected broker API tokens (encrypted at rest)
• Trade execution logs and results

3. How We Use Your Information

We use the information we collect to:

• Create, maintain, and secure your user account
• Provide, operate, and improve our trading signal services
• Process transactions and manage your subscription
• Send you trading signals, alerts, and notifications
• Provide customer support and respond to inquiries
• Verify your identity through email and phone verification (OTP)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address fraud, security breaches, and technical issues
• Enforce our Terms of Service and other policies
• Comply with legal obligations and regulatory requirements
• Generate anonymized, aggregated analytics for platform improvement

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist in operating our platform, including Stripe (payment processing), Resend (email delivery), Twilio (SMS verification), and cloud hosting providers. These providers are contractually obligated to protect your data.
• Broker Connections: When you connect a third-party trading broker (e.g., Deriv, MT5 via MetaApi), your encrypted API credentials are transmitted to those platforms solely for the purpose of executing trades on your behalf. We do not share any other personal data with brokers.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement robust security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest (broker API tokens, credentials)
• Secure session management with HTTP-only cookies
• Rate limiting and bot detection to prevent abuse
• Regular security audits and vulnerability assessments
• Helmet security headers for HTTP response protection
• Access controls limiting employee access to personal data

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

• Account data is retained for the lifetime of your account plus 30 days after deletion request
• Trading history and signal data is retained for 12 months for performance analysis
• Activity logs are retained for 90 days for security and auditing purposes
• Payment records are retained as required by financial regulations (typically 7 years)
• Chat and support messages are retained for 6 months

You may request deletion of your account and associated data by contacting our support team. Certain data may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restriction: Request restriction of processing of your personal data
• Right to Data Portability: Request a machine-readable copy of your data
• Right to Object: Object to processing of your personal data for specific purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our Service, you consent to the transfer of your information to countries outside your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. We may also notify you via email or through the platform. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.